Shipping policy

 

At Feroux, we are committed to processing all orders within 1-3 business days. However, certain factors—such as incomplete payment, incorrect address details, or high seasonal demand—may occasionally cause delays. If any issues arise, we will promptly notify you via email to ensure a smooth delivery process.

Shipping Times

We proudly ship worldwide.

• Domestic (U.S.): 7-10 business days
• International: 10-14 business days

While we strive for timely deliveries, external factors such as weather conditions, holidays, or unforeseen shipping delays may occasionally affect transit times. We’ll keep you informed throughout the process and work to minimize any disruptions.

Taxes & Duties

Please note that customs duties and taxes are not included in your purchase price and may be required upon delivery, depending on your country’s regulations. We recommend checking with your local customs office for details on applicable fees. Unfortunately, we cannot be held responsible for any customs-related delays, as these are beyond our control.

Order Cancellation

If you need to cancel an order after payment, please contact us immediately at support@feroux.com, and we’ll do our best to assist you. However, if your order has already been processed or shipped, cancellation may no longer be possible, and you may need to initiate a return instead.

At Feroux, we are dedicated to providing exceptional service at every stage of your shopping experience. If you have any questions, feel free to reach out!